1. Introduction
Netdots (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how data is handled when using our applications. This Privacy Policy explains how we collect, process, and protect data related to our services.
By using Netdots, you acknowledge that you have read and understood this Privacy Policy and consent to our data handling practices as described below.
2. Information We Collect
Netdots only processes the data necessary to provide its functionality. We do not collect, store, or sell personal data. The types of data we may process include:
• Issue-related data – Includes information such as issue status, assignments, and project mappings required for automation and workflow execution.
• Configuration settings – Includes user-defined mappings for roles, workflows, and automation rules within the system.
3. How We Use Your Information
Netdots processes data strictly to enable its core functionality, including:
• Mapping and automation of issue assignments – Ensuring issues are assigned to the correct team members or workflows.
• By default data will be forwarded to external LLMs (ex. OpenAI, Claude, Gemini), each with their own privacy and regulatory policies which are publicly available and should be reviewed regularly. Optionally, Oros is able to utilize private LLMs and knowledgebase (RAG).
• Executing workflows based on predefined rules – Automating task assignments and system interactions.
• Improving system performance – Optimizing workflows and automation efficiency.
All data processed is used solely within the scope of the application’s functionality and is not stored externally.
4. Data Storage and Security
Netdots does not store user data outside the application environment. All data remains within the platform’s infrastructure, and we adhere to industry-standard security measures to protect information. These measures include:
• Secure Data Transmission – All communications are encrypted using secure protocols.
• Access Controls – Data processing is limited to necessary functions, ensuring minimal exposure.
• Platform Compliance – We comply with security and privacy best practices outlined by hosting platforms.
5. Data Sharing and Third-Party Access
Netdots does not sell, rent, or share user data with third parties except in the following situations:
• Integration with system workflows – Data is processed within the system as part of automation tasks.
• Legal Compliance – If required by law, we may disclose necessary data to comply with legal obligations.
6. User Rights and Data Control
Users retain control over how Netdots interacts with their data:
• Configuration Management – Users can modify or delete mappings and automation settings directly within the system.
• Data Access Requests – If you have concerns about how your data is processed, you can contact us to request further details.
7. Compliance with Privacy Standards
Netdots follows industry best practices for data privacy and security. We align with the relevant compliance requirements of the platforms we operate on and continuously review our policies to ensure adherence to evolving privacy standards.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any significant changes will be communicated through official channels.
9. Contact Information
If you have any privacy-related concerns or requests, please contact us at:
📧 Email: [email protected]
🌐 Website: www.netdots.com/oros-policy